A company’s online reputation can make or break its success. For startups, a single negative review can mean the difference between investors and potential customers choosing to engage with you or going somewhere else. Seasoned businesses also need to be aware of what people are saying about them online in order to respond to customer concerns and improve the quality of their products.
The internet is a powerful tool that gives consumers immense influence over how they spend their money. With just one click, they can tell hundreds of thousands of people whether they should pay attention to your brand or not.
Fortunately, there are many tools available for handling your online reputation effectively and efficiently. Following are Some of The Leading Online Reputation Management Tools For 2022
Mention is a free and paid platform that lets you monitor, manage, respond to and analyze social media mentions of your brand. The free version allows you to access the following:
- Analyze web pages for mentions of your brand or company name.
- Instantly view key metrics such as reach, engagement rate, sentiment score and more.
- Monitor the most engaging posts about your business on top social networks like Facebook and Twitter in real-time using customizable keyword alerts.
- Automatically save any mention from public profiles directly into Google Analytics via Mention’s API integration feature.
- You can also choose which time zone/language preferences are used when pulling data from external sources into Google Analytics (which means that if someone posts something about your organization in French at 3 am NZDT but sends it out globally through their Instagram account—you’ll be able to see this post come up under the correct date).
Brand24 is a social media monitoring tool that allows you to monitor your brand across multiple platforms. It’s easy to use, but it does come with a premium price tag. The tool provides real-time updates about any mentions and discussions happening on the web in real time.
You can also schedule searches and create alerts so that you are notified when something happens on social media related to your business or industry as well as get email notifications when specific keywords are used in posts or tweets that mention your company name or products/services (e.g. #Brand24).
The Brand24 dashboard is simple, intuitive and easy to navigate – perfect for newbie users who want an overview of their online reputation without having to dig too deep into their analytics data.
The dashboard displays all relevant information such as number of mentions across different platforms like Facebook, Twitter etc., along with details such as sentiment score (positive/negative), author profile picture, etc. It also gives insights into how many times each piece has been viewed by others besides just showing how many times each post was shared or retweeted respectively
Get Five Stars
Get Five Stars is an online reputation management tool that helps you monitor, manage and build your online reputation. It can help you spot issues early on, respond appropriately to negative feedback and boost positive reviews.
The software gives you a dashboard view of all activity across the web for any keyword or brand name so that you can review what people are saying about you in real-time, whether it’s good or bad. You can also use Get Five Stars’ intelligence tools to analyze the sentiment of comments left by customers so that you can identify which ones will benefit from a response from your team members before they get out of hand.
BrandYourself is a tool that helps you monitor your reputation on the internet. It also helps you to get rid of bad reviews and manage your reputation.
It is a good reputation management tool because it is easy to use and affordable. The service offers $30 worth of free credits, which should be enough for most people to manage their online presence.
ReputationDefender is an online reputation management tool that helps you monitor your online reputation in real-time. It enables you to manage your online reputation through social media and protect your brand and reputation from negative reviews, comments, and other feedback.
ReputationDefender has several features for monitoring, managing, and protecting your business. For example, to monitor, it tracks key metrics about how people are talking about you on Google+, Facebook, Yelp, Twitter, blogs, and more.
Moreover, you can get alerts about new reviews or mentions of note; even set up custom searches for keywords related to you or a competitor’s business name.
ReviewPush is a review monitoring software that helps businesses to monitor and manage their reviews. It also offers the ability to respond, highlight and reply directly on Yelp, Google Local Business Pages, Facebook, and more. The software is available in two different plans:
Review Monitor Pro Plan: $99/month (billed annually) or $499/year
Review Monitor Enterprise Plan: Contact them for pricing
Yext is a company that helps businesses manage their online reputation. Its software helps businesses manage their online reviews, social media, and Google My Business listings. Yext also has a tool called Yext Local that helps businesses with their local listings.
To use the platform, you’ll need to sign up for an account. Once you’ve done so, you can start adding your business information into the system (such as address and phone number). From there, you’ll need to add information like hours of operation or any other details that might be helpful for customers in order to make a decision about using your services.
Reputology is a reputation management tool that helps businesses monitor their online presence and manage customer reviews. The platform lets you track your brand health, create a brand strategy, manage your social media accounts, and more.
ReviewTrackers is a reputation management tool that helps you monitor your online reputation and respond to reviews. It allows you to manage your online reviews, understand your brand, and identify its strengths and weaknesses. This tool also lets you track the brand’s performance, so that you can improve its reputation over time.
Sprout Social is a social media management tool that helps you manage multiple social media accounts from one place. The software allows you to respond to reviews and monitor your brand reputation by integrating with many third-party review sites.
Sprout Social offers built-in review management solutions, which allow businesses to respond directly to reviews on Facebook, Instagram, Twitter, LinkedIn, and Google+. In addition, they have a feature called “Graphite” which allows users to track mentions of their business across various platforms in real-time so they can be aware of positive or negative conversations surrounding their brand.
Get Five Stars
GetFiveStars is a reputation management tool, social media monitoring tool and social media analytics tool. It also provides social media management features such as the ability to schedule posts and track your brand’s mentions on Facebook, Twitter and Instagram.
GetFiveStars has a free version that allows you to monitor up to 10 business profiles at once. If you need more than that, there are paid plans starting at $99 per month for up to 500 business profiles with enhanced features like sentiment analysis and automated alerts when something negative appears online about your company or organization.
BirdEye is a web-based reputation management tool that allows you to monitor your online reputation across the web. Reputation.com can help you track down negative reviews, identify influencers and respond to public comments quickly.
Grade.us is a social media reputation management tool that can help you monitor your reputation, respond to reviews and manage your social media presence. It also has an online reputation management feature that allows you to track conversation about your business online.
My Review Engine
MyReviewEngine is also a customer review management platform that simplifies the process of managing your online reviews. It is a reputation management tool that helps you monitor your online reputation and respond to negative reviews, comments, posts and hashtags. It allows you to manage the data related to each of these types of content in a single platform so that you can quickly address any issues or concerns based on how they are affecting customers’ perceptions of your brand.
MyReviewEngine also allows users to create automated responses for common questions from customers (e.g., “Where’s my order?”).
WebMocha Reputation Management Tool
WebMocha is an online reputation management tool that helps you monitor your online reputation and check reviews on search engines, social media and review sites. It also provides actionable insights to improve your brand’s reputation.
With WebMocha, you can:
- Monitor your brand’s reputation across the internet in real-time by tracking mentions of keywords relevant to your business or products/services.
- Get email alerts when negative content appears about you so that you can respond quickly with counterpoints or positive comments. You can also use their notification system for positive feedback too!
- ReputationBuilder is a reputation management tool that helps you monitor and protect your reputation online.
- It provides you with a dashboard that shows you the latest reviews and ratings for your business.
- You can also use it to respond to negative reviews in order to win back customers.
Synup is a social media monitoring tool, which means that it helps you to monitor what people are saying about your brand on social media. You can use Synup to search for relevant keywords and stay up-to-date with the latest discussions about your company or product. This tool also allows you to categorize comments (positive, negative or neutral), so that you can easily identify trending topics and quickly respond to any issues on social media.
The best thing about Synup is its price: It’s completely free! You don’t have to pay anything at all; however, if you want access to advanced features like bulk messaging and reporting tools, then there’s an upgrade plan available for $20/month.
Google Alerts is a free online tool that allows you to monitor your name, brand or product online. It also allows you to monitor for content that contains your keywords, competitors and related topics.
Google Alerts can be used as an early warning system to keep track of what’s being said about your business or brand on social media sites like Twitter, Facebook and Instagram.
Reputology is a reputation management tool that allows you to respond to reviews and manage your reputation. It also provides tools for monitoring online mentions, including negative reviews and feedback on social media channels.
Reputation.com is a tool that helps you monitor your company’s reputation online. It offers a variety of features, including:
- Monitoring capabilities across multiple platforms with one search bar. You can track your brand on Facebook, Instagram and Twitter, as well as Google and Bing search results.
- Competitor monitoring capabilities that give you insight into how competitors are performing online. You can see what keywords they’re ranking for in search engines, who they’re connecting with on social media and more.
- Personalized alerts so you know when something important happens online—such as if someone mentions your name or posts about the company—so that it doesn’t go unnoticed!
Trackur is a reputation management software that helps you monitor your online reputation. It’s a good tool for monitoring your online reputation and also has a free version, which can be used to create alerts for mentions of your brand or keywords on social media and elsewhere. The paid plan costs $49/month and allows you to monitor other sites besides social media, such as Google News and Bing News pages.
ReviewTrackers: Social Mention
Social Mention is a social media monitoring tool that provides you with a comprehensive view of your brand’s online reputation. You can monitor your competitors’ brands and influence the conversation around them. It’s also useful for keeping up with news, trends and current events in your industry.
If you’re looking for a way to manage your online reputation, Yext Powerlistings is a tool that allows you to manage your business listings on Google, Yelp and Bing. This platform helps make sure that every listing you want appears on the first page of search results. You can also use it to respond to customer reviews in real-time.
In the modern world, you need to monitor your company’s reputation online and make sure to respond in a timely and appropriate manner to any concerns or questions that may arise. We have covered some of the leading tools for online reputation management and how they work.
These tools all have different features, so it’s up to you to decide which one best suits your needs. There are many other options out there as well – but no matter what you decide to use, having an online reputation management system in place will help protect your business from negative reviews and comments on the internet.