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Online Reputation Management: A Guide For Social Media Marketers

Online Reputation Management: A Guide For Social Media Marketers

According to a survey by Oberlo, nine out of ten customers read reviews before making a purchase. That is why, currently, all firms are focusing solely on establishing a positive internet image. It’s not easy to keep track of your brand’s reputation. With the rise of the internet and social media, malicious negative remarks and rumors have developed, threatening to destroy your brand’s reputation in no time. As a result, in order to avoid such unpleasant scenarios in their businesses, agencies strictly employ well-established online reputation management services.

online reputation management

Online Reputation Management is a lot more than just monitoring and responding to your online reviews. It’s an entire process that needs to be executed in order to maintain the positive reputation of a business online. In this article, we’ll detail how it works and how you can execute it successfully! 

What is Online Reputation Management? 

Online reputation management (ORM) is the process of monitoring, influencing, and shaping the online conversations about an individual or organization. In other words, it’s about protecting and managing your good name and reputation online. 

There are a number of ways to do ORM, but some common tactics include: –

  • Regularly monitoring what is being said about you or your organization online. This can be done using Google Alerts, social media monitoring tools, or simply by doing regular searches on your name or organization. 
  • Engaging in online conversations and trying to influence them in a positive way. This could involve responding to negative reviews or comments, participating in relevant discussions, and proactively promoting positive content about you or your organization. 
  • Creating and promoting positive content about you or your organization. This could involve writing blog posts or articles, maintaining an active social media presence, and generally trying to put your best foot forward online. 

ORM is important because the way you are perceived online can have a real impact on your life or business. Good ORM can help you build and maintain a positive reputation that will attract customers, clients, employers, and more. 

Why is it important for social media marketers to be aware of their online reputation?

Brand Management

As a social media marketer, it’s important to be aware of your online reputation. Why? Because your online reputation can impact your career. If you’re not careful, negative comments and reviews can make it difficult for you to find work. Fortunately, there are some things you can do to protect your online reputation.

Here are some tips:

  1. Being a mindful online reputation manager you have to be thoughtful about what you post online. Before you hit the publish button, ask yourself if what you’re about to share is something you’re comfortable with potential employers seeing. If not, don’t post it.
  1. Monitor what’s being said about you online. Use Google Alerts or another tool to track mentions of your name online. That way, you can quickly address any negative comments or reviews before they do too much damage. 
  1. Respond to negative comments constructively. If someone says something negative about you online, don’t get defensive. Instead, take the opportunity to set the record straight and show that you’re the kind of person who can handle criticism maturely. 
  1. Keep your social media accounts private.If you don’t want potential employers to see your entire internet history, make sure that your profile is set to private. Don’t friend or follow anyone you don’t know personally on social media sites.
  1. Remember that it’s not always easy to tell the difference between personal and professional online activity. It can be tricky to figure out what type of content belongs on which sites–you need to have a professional-looking profile and a fun, engaging Facebook page, but there should still be some kind of distinction between the two. If your LinkedIn profile is filled with party photos and dirty jokes, people will assume these are examples of things you do in “real life,” too.

How to create a good online reputation?

  1. Google yourself and see what comes up. This will give you an idea of what others are saying about you online.
  1. Set up Google Alerts for your name. This way, you will be notified anytime someone mentions you online. 
  1. Claim your social media profiles. This will help you control the narrative about you online. 
  1. Post regular updates on your social media profiles. This will show that you are active online and engaged with your reputation. 
  1. Monitor your online reputation regularly. This way, you can quickly address any negative comments or reviews about you online. 
  1. Respond to online comments by thanking the critics for their feedback and asking them to reach out to you directly if they need help.
  1. Ask your good friends and family members for feedback about your online reputation.
  1. Seek legal advice if necessary. If your reputation has been damaged due to a fake review or a defamatory statement, you can consult with a lawyer on how to rectify the situation.
  1. Choose your friends wisely. Good friends and family members will always be supportive of you and help you promote your good name online.

How to build and manage a healthy online reputation?

Online brand reputation management is a process of monitoring, protecting, and improving your online presence. It’s important to do this regularly, as your online reputation can have a big impact on your business or career. There are many ways to manage your online reputation, but the most important thing is to be proactive and take control of your own narrative. With a little effort, you can ensure that your online reputation reflects the best of who you are. 

Proper Decision Making

What is ORM

Online reputation management is a vital tool for anyone with an online presence. It allows you to control the narrative about you and your business, and it can help you protect your hard-earned reputation. So it is extremely crucial to have a proper understanding of the situation to make the right comment. Make use of right and better services. If you don’t already have an online reputation management strategy in place, now is the time to start. Use appropriate tips to create a plan that will help you keep your good name clean and untarnished.

In-depth analysis of your present situation

Online reputation management is a process of monitoring, managing, and influencing the online conversation about an individual or brand. It’s important to analyze what people are saying about you online as it can directly impact your career, business, or personal life. If you’re not actively managing your online reputation, it’s time to start. The good news is that it’s not difficult to do — all you need is a little time and effort. With these tips in mind, you’ll be on your way to protecting and enhancing your online reputation in no time. 

Social Media Content Strategy 

ORM for Social Media

Online reputation management is vital for any business that wants to succeed in the digital age. And when it comes to online activities, social media will definitely top the list. By taking control of your online presence and proactively managing your reputation on platforms like Instagram and Facebook, you can ensure that your business is seen in a positive light by potential customers everywhere. A report by SmallInsights stated that 58.4% of the world’ population uses social media. Social media content has a major impact on everyone. That is why it is highly recommended to have a well-established social media content strategy for better engagement. While it takes some effort to get started, social media reputation management is well worth the investment. With a little time and effort, you can take control of your company’s destiny and build a strong, positive reputation that will serve you well for years to come.

Blog Posts

Online reputation management is an important tool for anyone with an online presence. By monitoring and managing your online reputation, you can protect yourself from negative publicity and increase your chances of success. The next step of this process desires you to create and circulate as much as you can. Most of the online reputation management companies focus on creating informational and captivating content to win the loyalty of their customers. 

This article has given you a better understanding of what online reputation management is and how to do it. If you put these tips into practice, you should be able to improve your online reputation in no time. 

In Conclusion 

Online reputation management is a process that helps you monitor and improve your online presence. It’s important to do this regularly, as your online reputation can have a big impact on your business or career. There are a few different ways to do online reputation management, but the most important thing is to be proactive and consistent. If you keep an eye on your online presence and work to improve it, you’ll be in good shape. Thanks for reading!

How Can Landing Page Optimization Increase Your Conversion Rate By 10x

How Can Landing Page Optimization Increase Your Conversion Rate By 10x

Converting your visitors into paying customers can be an overwhelming task. However, a dedicated landing page can potentially increase your conversion rate by 2x. According to a Wordstream analysis, landing page conversion rates can range from 3% to 11.45%, depending on your industry and your landing page elements. That is why landing page optimization is a crucial step in your lead generation strategy.

This guide will help you understand some valuable points about landing page optimization. Let us get started now,  

What is landing page optimization?

Landing page optimization is the process of examining and optimizing every element of your landing page to enhance your user experience for a better conversion rate. You create an ideal landing page using collected information and anecdotal evidence. It is a type of conversion rate optimization (CRO) that entails using techniques like A/B testing to optimize a landing page’s objectives.

You can use the heatmap to identify the issues on your landing page, resulting in lower conversion rates. A heatmap is a graphical representation of where visitors to your landing page click. The below picture shows you how exactly a heatmap works.

Now let’s discuss,

Landing Page Optimization

What is a landing page?

A landing page is your first web page where a visitor will land and check details about your business after clicking on paid advertisements, Google search results, other sites, emails, etc. For example, the destination URL of your Google ads acts as a landing page. 

According to a Hubspot report, businesses with 30 – 49 landing pages generate seven times higher leads than those with one to five landing pages. A well-defined landing page with a clear call-to-action helps you convert your website visitors into paying customers.

What are the core elements of your landing page?

There are a total of five core elements of your landing page that are as follows:

Copy of your landing page

Your landing page’s copy is the first thing that will gather your visitors’ attention. You are supposed to create engaging and creative writing in order to build their confidence. You can showcase your business’s best features and advantages for them in that copy. According to a study conducted by Unbounce, landing pages with less than 100 words convert 50% better than those with more than 500 words. This data demonstrates the influence of shorter and more effective messages on conversions. On the other hand, too much language and words can confuse potential clients, causing them to abandon your website quickly. Here are a few pointers on how to write an excellent landing page copy:

  • A clear and conversational web copy that doesn’t contain any jargon and buzzwords is one of the keys to impressing your visitors.
  • A call-to-action that encourages your visitors to take action is a strong method to increase your sales.
  • You can demonstrate the credibility of your web copy by using social proof like reviews and examples from real brands.

Milkshake.com, for example, includes a social proof with their CTA that highlights the fact that they have thousands of customers on their landing page.

User Engagement

Call-to-action

A powerful call-to-action button is something that will help your web copy to stand out from the rest. To maximize your CTA’s efficacy, you must choose the right shape, size, and space around it. It makes a significant difference when you choose the right words. According to Hubspot’s research, personalized CTAs convert 202 per cent better than generic versions. For a higher conversion rate, it is highly advised that you include targeted CTAs in your copy.

The best example is Grey Goose, which features a CTA button with ‘Discover a Cocktail Tailored to Your Taste.’ This is an attractive method to pique your visitors’ curiosity about whatever happens when they click that call-to-action button.

Call To Action

Social proof elements

According to a study by Findstack, social proof can convert a copy by 12.5 per cent on average. You can expose your testimonials, customer reviews, positive case studies, professional certificates and your won awards as social proof on your landing page to gain your visitor’s trust. One of Hubspot’s reports stated that Testimonials appear on 36% of top landing pages, while reviews appear on 11%. When a potential consumer sees screenshots of your positive customer feedback and tweets from pleased customers, they are more likely to make an informed decision in your favor.

Workday, for example, a software firm, uses their Harvard Business Review piece as social proof on their landing page.

Social Proof

Hero shot

A hero shot is a photograph or video of your product or offers with your brand’s tagline and message. A report by Venngage states that customers are 80% more likely to convert when there are visuals combined with your content. A hero shot increases your potential customers’ interest in your product. Try to keep your picture simple and real. You can even add pictures of your product with your team members to make it look authentic. 

Keeps hair loss medicine, for example, features a happy and cheerful consumer, apparently after taking their product.

Landing Page Optimizing

Sign up forms

62.6% of the top landing pages use signup forms on their landing page, according to one of Hubspot’s reports. Signup forms are a great way to persuade your customers to build a relationship with your brand. You demonstrate your product’s benefits and why they should use them. Your signup form must contain your name, email address, birth date, and contact information for a better conversion rate. 

Check out the signup form of Qlik Q below:

Sign Up Form

What are the best landing page optimization practices to increase conversion rate?

According to research by WordStream, conversion rates can range from 3% to 11.45%, depending upon your sector and landing page characteristics. A landing page optimization agency will use the following strategies to increase your conversion and sales in no time. 

Understand your target audience

The first step in your optimization strategy is to understand the needs of your target audience. Then, try to put yourself in their shoes before creating a message for them on your landing page. The best way to do so is through interviews and surveys. In order to increase your conversion rate, you must offer them a customer experience that makes them feel inspired and appreciated. 

See how Elegant themes make use of the word empower in their headline to excite their potential customers.

Wordpress Themes

Create a simple and easy landing page

According to KlientBoost’s report, incorporating more than one offer on your landing page can decrease the conversion rate by 266%. In addition, unnecessary visual clutters and offers can complicate things for your visitors. It will prevent them from making a final decision. The best method to increase your user experience is by keeping things short and simple.

The best example is Dropbox, whose landing page contains five major elements: a clear and strong call-to-action button. 

Landing Page Optimizing

Keep contrasting colors

Using contrasting colors produces an exciting and simplified experience for your visitors on your website. Instead, create a well-balanced combination of cold and warm colors. Let’s look at Campaign Monitor as an example. It has a great color palette. With the grey footer and badges, the blue backdrop looks sophisticated, while the green hue of the call-to-action button makes it stand out.

Optimize Landing Page

Include your contact information

You may encourage your visitors to take action in your favor by including your contact information on your landing page, such as your phone number and email address. Some businesses provide links to their contact and assistance centers on their websites. Customers can use that link to fix problems and get answers to their questions.

For example, check out below the landing page of Shopify and see how their help center link works. 

Optimize Landing Page

Match your ad’s message with the landing page

Mismatched messages can cause an increase in bounce rate on your landing pages. The message of your ad must be consistent with the message of your landing page. Consider the following:

  • Your ad and landing page must both utilize the same language.
  • The images from your display advertising must reappear on your landing page.
  • Your landing page must reflect the same products and services as your ad.
  • Your ad’s headline needs to correspond with your landing page’s headline.

Your landing pages might fail if you fail to do so. If the messaging on your ad and landing page differs, your potential consumers may feel deceived and leave your website right away.

Landing Page Optimization For Ads

Make use of A/B testing

A/B testing is one of the most important landing page optimization services. According to one study, A/B testing generates 40% more leads for B2B companies and 25% more leads for eCommerce sites. A/B tests are an effective way to create a well-established website with accurate data. You can increase your conversion rate by applying tactics that will work for your business. 

For example, Grene, a Portland-based eCommerce firm, revamped its small cart utilizing A/B testing and saw an overall improvement in conversion rate from 1.83 per cent to 1.96 percent.

A/B Testing

What are some important landing page metrics to increase your conversion?

For an accurate optimization of your landing page, you must have a proper understanding of the below metrics in order to increase your conversion and sales. 

Bounce rate

Bounce rate is the percentage of visitors who leave your website soon after visiting your landing page. There can be plenty of reasons for your website’s increased bounce rate that, are as follows:

  • When your copy isn’t compelling enough to capture the attention of your target audience.
  • The graphic depiction of your page isn’t very pleasant.
  • When the offer on your brand’s ad doesn’t match the offer on your landing page.

When the bounce rate exceeds 70%, it is considered unsatisfactory. As a result, ensure your website’s bounce rate is lower than this figure.

Page visits

Page visits are the total number of individuals who visit your website for a given amount of time. More page visits demonstrate a higher probability of conversions. Optimize your social media platform, content strategy, paid strategy etc., to increase your page visits. 

Traffic sources

When you are clear about which traffic sources bring high-quality visitors to your website page helps you increase your marketing efforts for maximum conversions. 

Some of the most common traffic sources you need to keep track of are:

  • Direct: Customers who land on your website directly by typing your URL in the search result.
  • Referral:  Customers who visit your website by clicking a link on someone else’s website.
  • Social media: Customers who visit your website by clicking on your social media post or profile. 
  • Organic: Customers who visit your website by entering a query on search results. 

Submission rate

The percentage of the customers who got converted into your lead by submitting your website’s signup form. A better-optimized website will see a significant increase in its submission rate. A/B testing is a great idea to check any leakages on your website to optimize it accordingly.  

FAQs

How to optimize a landing page for SEO?

You can increase your website’s organic traffic by optimizing your landing page for SEO in the following ways:

Thorough keyword research

You need to optimize your website using targeted keywords relevant to your business. Please select a list of keywords and put them into search engines like Google to check its similarity with your landing page. You can make use of keyword research tools like Wordtarcker, GoogleAdwords etc. 

Create an indulging title tag

Build a creative title tag using the right keyword to become the favorite person of search engine bots. Your title tag needs to have a maximum of 65-70 characters. 

Optimize your META descriptions appropriately

A well-written META description has a better chance of increasing your appearance before potential clients. Try to keep it simple and don’t exceed 160 characters. Include the main keyword in your text to rank on SERPs. A call to action will be an effective way to tempt your visitors to check your landing page. 

Write effective content

Try to focus on copywriting that is engaging and compelling enough to pique the interest of your target audience. Make sure to include keywords to rank on search results. 

All in All,

Various methods like A/B testing and heatmaps can help you optimize our landing page most effectively. You can track various metrics like bounce rate, visitor page, traffic sources, etc., to calculate the leakages in your landing page to incorporate features that increase conversion. A simple and easy to navigate landing page is the key to better results.